General Information

Marina’s Rope Park is a recreational activity provider located in Cyprus, offering rope park experiences for individuals, families, and groups.

Booking & Payments

  • All bookings are subject to availability.
    • Payment must be made in full at the time of booking.
    • You will receive a booking confirmation by email. This serves as your digital ticket and proof of purchase.

Delivery Policy

  • Digital Tickets: All tickets and booking confirmations are delivered electronically via email immediately after payment is confirmed.
    • No Physical Delivery: We do not offer physical delivery of tickets or vouchers unless specifically arranged.

Cancellation Policy

  • Customer Cancellations:
    – Cancellations made more than 48 hours before the scheduled visit are eligible for a full refund or rescheduling.
    – Cancellations made within 48 hours of the scheduled visit are not eligible for a refund but may be rescheduled once at our discretion.
    • No-Shows: Failure to attend your booking without prior notice will result in forfeiture of the ticket and no refund.
    • Park-Initiated Cancellations:
      – In rare cases (e.g., extreme weather or safety concerns), we may cancel your booking. In such instances, we will offer an alternative date or a full refund.

Refund Policy

  • Refunds are processed using the same method of original payment.
    • Please allow up to 7 business days for the refund to reflect in your account.
    • Refunds will only be issued according to the Cancellation Policy above.

Safety & Participation

  • All participants must follow safety instructions and wear the appropriate gear provided by Marina’s Rope Park.
    • We reserve the right to deny participation to anyone deemed unfit or under the influence of drugs/alcohol.
    • Participants under 18 must be accompanied by a parent or guardian or have written consent.

Liability

  • Participation in rope park activities involves inherent risks. By booking and attending, you accept full responsibility for your own safety and agree to participate at your own risk.
    • Marina’s Rope Park shall not be held liable for any injuries, losses, or damages incurred during your visit, except in cases of proven negligence.

Privacy & GDPR Compliance

We respect your privacy in accordance with the General Data Protection Regulation (GDPR).
• Personal information collected through the booking process will be used solely for communication and service provision.
• You have the right to access, rectify, or delete your personal data at any time.
• We do not share your data with third parties without your explicit consent.
• By using our website or booking a service, you consent to the processing of your personal data in accordance with this policy.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Please check this page periodically for any changes.

Contact Us

For questions about your booking or these terms, please contact us at:
📧 info@marinasropepark.com.cy
📞 +357 99 998420