Effective Date: 01/01/2025
Who We Are
Marina’s Rope Park is an adventure and rope park facility located in Cyprus. We operate the website https://marinasropepark.com.cy to provide information and accept online bookings.
What Personal Data We Collect
We may collect and process the following categories of personal data:
• Contact Information: Full name, phone number, email address
• Booking Details: Date of visit, number of participants, preferences
• Payment Information: Payment confirmation (processed via third-party payment processors; we do not store card details)
• Device & Usage Information: IP address, browser type, pages visited, and interaction data (via cookies or analytics tools)
How We Use Your Information
We use your data for the following purposes:
• To process and confirm your booking
• To communicate important information (e.g., confirmations, cancellations, or safety updates)
• To improve website performance and customer experience
• To comply with legal and regulatory obligations
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
• Consent: When you voluntarily provide information or opt in to communications.
• Contractual Necessity: To fulfill your booking and provide services.
• Legitimate Interests: To improve our services and secure our website.
• Legal Obligation: To comply with regulatory or safety requirements.
Data Retention
We retain your personal data only for as long as necessary:
• Booking records are retained for 2 years for legal and administrative purposes.
• Contact form submissions are kept for up to 12 months.
• Analytics data is retained in aggregated, anonymous form.
Sharing Your Data
We do not sell or trade your personal information. We may share it only with:
• Payment processors (e.g., Stripe, JCC, or PayPal)
• Email service providers for booking confirmations
• Analytics providers (e.g., Google Analytics)
• Authorities or legal bodies when required by law
All third-party service providers are GDPR-compliant.
Your Rights Under GDPR
You have the following rights regarding your personal data:
• Right to Access – Know what data we hold about you
• Right to Rectification – Request corrections to inaccurate data
• Right to Erasure – Ask us to delete your data (where legally permissible)
• Right to Restrict Processing – Limit how we use your data
• Right to Data Portability – Request a copy of your data
• Right to Object – Opt out of certain processing activities
To exercise any of these rights, please contact us at [Insert Email Address].
Cookies
Our website uses cookies to enhance your experience and collect anonymized analytics data. You can manage your cookie preferences through your browser settings.
Security
We implement appropriate technical and organizational security measures to protect your data, including:
• SSL encryption
• Limited access to personal data
• Regular website and server maintenance
Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these websites.
Children’s Privacy
Our services are not directed to individuals under 16 years old. We do not knowingly collect personal data from minors without verified parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated ‘Effective Date’.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 info@marinasropepark.com.cy
📞 +357 99 998420